Taking an order is not as easy as one might think. When working in a business requiring you to take orders, it is imperative that you first know what you are doing. Please note: This article is geared more toward fast food order taking. Being a server in a fine dining establishment is quite different.
Smile and greet the customer.
Ask the customer if they are ready to order.
Listen carefully as the customer places his or her order.
Repeat the order to the guest.
Enter the order as the customer tells it to you.
Read the order back to the customer.
Total the order.
Tell the customer the amount due.
Collect payment from the customer.
Give the receipt to the customer.
Thank the customer.
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