Air India: Delhi-Pune Flight Faces Delay Due To Operational Issues, Leaves Passengers Frustrated
Air India: Delhi-Pune Flight Faces Delay Due To Operational Issues, Leaves Passengers Frustrated
Air India's Flight 15 738 faces 4-hour delay, rerouted mid-flight, and passenger discontent. Operational issues spark frustration and demands for refunds.

An Air India flight scheduled from Delhi to Pune via Lucknow, Flight 15 738, encountered substantial delays of nearly four hours due to operational challenges, leaving passengers in a state of agitation and dismay.

Expressing disappointment over the harrowing experience, a passenger aboard the Delhi to Pune via Lucknow flight (15 738) took to social media, highlighting the flight’s prolonged delay and its return to Delhi without reaching its intended destination in Pune.

Despite the scheduled arrival time in Pune slated for 5 pm, stranded passengers found themselves marooned in Delhi with no updates, while the crew had already departed.

Another passenger, also on Flight 15 738 traversing Delhi-Lucknow-Pune, voiced frustration online, deeming the situation ludicrous. Allegations surfaced suggesting the pilot lacked the necessary training to land the aircraft in slightly foggy conditions, resulting in an additional three-hour stint in Lucknow. Subsequent updates revealed the flight incurred an extra hour and five minutes of delay, further exacerbating the passengers’ ordeal.

In response to the passenger’s tweet, Air India Express extended an apology, acknowledging the disruption and inconvenience experienced during the flight. The airline attributed the delay to operational issues, expressing regret for the disruption caused to passengers’ travel plans.

However, despite the airline’s apology, the dissatisfied passenger sought a partial refund of the ticket fare, illustrating the magnitude of inconvenience caused.

The significant disruption has left passengers discontented, derailing their anticipated timely arrival at their destination and sparking dissatisfaction among those onboard.

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