A journalist has claimed that she was “fat-shamed” by a staff of Emirates Airlines at Delhi airport. In a post shared on X (formerly Twitter), she said, “This is 2024 and I can’t believe this still happens. I was fat-shamed by Emirates staff at New Delhi airport. Not only did they misbehaved with me, but they gave me a non-reclining seat on an overnight journey. As I board the flight, I’m in tears yet their ground staff is rude.”
This is 2024 and I can't believe this still happens. I was fat shamed by @emirates staff at New Delhi airport. Not only they misbehaved with me, but gave me a non reclining seat on an overnight journey. As I board the flight, I'm in tears yet their ground staff is rude af.— Srishti (@seekingsrishti) April 8, 2024
The post has received more than 77k views on social media. People have extended their support to the journalist.
Surprised by Emirates’ behaviour, a user said, “I have always heard such good things about their hospitality. Hope you are feeling better.”
It's not something you expect from @emirates. I have always heard such good things about their hospitality. Hope you are feeling better.— pash (@pash161) April 8, 2024
Another added, “It used to be my favourite airline. Over the years their prices have shot up while their services and customer relationships have deteriorated.”
It used to be my favourite airline. Over the years their prices have shot up while their services and customer relationships has deteriorated. #Emirates #Airlines— Raj Nayak (@rajcheerfull) April 9, 2024
“This is terrible that Emirates behaved in this manner with you,” a comment read.
This is terrible, I am so sorry that Emirates behaved in this manner with you . Apologies & please escalate this matter— Sanjay Lazar (@sjlazars) April 9, 2024
Some have criticised the airline for their poor service.
This is so unfortunate. Must be your local Indian staff Emirates. Sack them. And when you recruit new ones, train them, educate them on culture, hospitality and basic etiquettes & manners.— Sanjeev ???????? (@sanjeevh) April 9, 2024
I have found @emirates to have one of the worst services from staff, even for business class. Rude attendants who chatter through the night on the a380 lounge. They consider all Indians as crap, who can be pushed around.— Megha Sheth (@megzie0925) April 9, 2024
Meanwhile, Emirates Airlines has reacted to the journalist’s post on the micro-blogging site.
We're sorry to hear this Srishti. You can submit your feedback here https://t.co/8gFGwrvxkG. Our Customer Affairs team will review it and get back to you. DM us if you need further assistance. https://t.co/67ooSY3Pnf— Emirates Support (@EmiratesSupport) April 8, 2024
It said, “We’re sorry to hear about this Srishti. You can submit your feedback. Our Customer Affairs team will review it and get back to you. DM us if you need further assistance.”
Earlier, a passenger was left frustrated after they found their Air India seat to be broken on a Delhi-Bengaluru flight. After paying an additional Rs 1,000 for a window seat, the passenger was dismayed to find that the seat was broken. Despite calling for assistance, the issue remained unresolved, leaving the seat unusable and the passenger irritated.
Also Read: Air India Passenger Pays Rs 1,000 Extra Only To Get A Broken Window Seat, Airline Reacts
Sharing footage and images of the incident on X, the passenger slammed the airline for poor management and even tagged authorities to look into the matter. Sharing the post, the passenger wrote, “Paid extra 1000 for a broken window seat (22A) on Air India AI512 from DEL to BLR on 4th April. They called the engineer to fix it, but he couldn’t. Is this what I paid the flight fare for? Can’t I at least expect a proper seat after paying so much?”
Comments
0 comment