Uber Driver Sends Absurd Messages, Pics to Female Passenger, Cab Service Firm Responds

A homeopathic doctor took to ‘X’ and shared her experience with an Uber driver. Bhumika shared how she received inappropriate messages from the driver who she just had a ride with. Deeming it as a ‘distressing situation’, Bhumika wrote that the incident has not left her feeling extremely uncomfortable and raised serious security and safety concerns. “I strongly believe that Uber should be a platform where customers, especially women, can trust the drivers and the overall experience. This incident has shaken that trust, and I am deeply concerned about the safety of female passengers who rely on Uber for transportation,” she mentioned in her post.

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With this, she attached screenshots of her conversation with the Uber driver. Identified as Rahul, the driver asked her if she remembered him from her Uber ride. When she asked him why he was texting her, the driver expressed his desire to be friends with her. He also sent a picture of himself.

In the post, Bhumika urged Uber to take “immediate and decisive action” to investigate this matter, identify the driver involved, and take appropriate measures to ensure such incidents do not occur in the future.

Here is the viral post:

Uber India responded to the post by saying, “Hi Bhumika, sorry to hear about the trouble. Could you please share us the mobile number linked to your account via Direct Message? We’ll follow up.”

However, Bhumika has further mentioned that Uber India did not respond to her in the DMs.

The entire incident has shocked people on social media and raised safety concerns. “These situations are so scary. Even if Uber takes corrective action, the driver knows your address,” commented an ‘X’ user.

Many emphasised on how it is important to not pay through UPI apps and rather stick to the online payment platform provided by the app to ensure safety. “You can’t be stupid and pay people via UPI so they now know your number when the app clearly says do online payment. I can also tell she uses PayTM / PhonePe because it’s a security issue at their end. You need to go pick a VPA if you want to avoid this kind of leakage,” commented another user.

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In another similar incident, Bengaluru Police registered a case against a cab driver for allegedly sending obscene videos and photos to a woman passenger after she cancelled her ride before his arrival. According to India Today, the woman in her complaint said that the incident occurred when she booked a cab ride for herself and her one-year-old from Bengaluru’s Electronic City.