Ordered an iPhone but received something else – This seems to be a global issue now. We have heard many instanced where people bought a gadget but received a rock instead, or something else. Now, in a similar instance, a man ordered iPhone from Amazon but received a ‘black plastic’ dummy instead. Twitter user Anish took to the micro blogging platform and shared images of the same. He informed how the online shopping website is now refusing to pay him back.
I Bought an iPhone 14 Blue color from @amazonIN. When I unboxed, it was a black plastic dummy piece. Now they are refusing to pay me back. @Apple @amazonIN @amazon @MrPerfectTech @jagograhakjago @sarathsneontech @yabhishekhd @tech_burner @geekyranjit @callmeshazzam @praaatiiik pic.twitter.com/f9rfDN1GnP— Anish (@Anish07699735) April 6, 2023
pic.twitter.com/0phCp9bdBg— Anish (@Anish07699735) April 6, 2023
Sharing the images, he wrote, “I returned the product immediately and raised this issue on @amazonIN customer care. I was told that they will investigate this issue. The product return was done on 24th of march. Till this date there was no progress from @amazonIN’s end.”
He further mentioned that he kept following up from his end and was told to wait till 6th April for investigation to complete. When he called them up again they said they can’t help me and won’t refund him back. “I paid around INR 82,000/- and I was treated like this!” he wrote.
This angered many people online. The post has also gone viral with over 87K views. “I used to record unboxing of expensive orders. But now Open Box Delivery is a good solution. The delivery associate will unbox the package in front of customer. Only upon checking, the customer will accept the order. In your case @amazonIN should help you to get it resolved,” wrote a Twitter user. Another person mentioned, “The same thing happened to me earlier…..i ordered @Sennheiser earphones and got an empty box ….. After contacting @amazonIN they refused for a replacement or refund….. After that i stopped buying from @amazonIN …..and from now i always record before unboxing anything ordered online……this happens only in countries like India….. Never happened to me in the US or the UK.”
Lots of rogue elements and cheats in most of the e-commerce sites. Better refrain from buying products from them h se rogue sites. All are similar across the board. Better always to be cautious and never book anything beyond say RS.1000 only. This will l limit the exposure https://t.co/A00PC9ZEbN— P Dheerendra (@p_dheerendra2) April 7, 2023
Ye Toh Galat Baat Hai .. https://t.co/uyVNTEUMFI— Tarun Bedi (@HeyitzTarun) April 7, 2023
Never buy expensive products from online websites if cheyalishi vaste Open delivery options pettandi https://t.co/EMqvLuR2h8— Telidhu bro (@itsaboythingg) April 7, 2023
This is scary. So many bad experiences of people with Amazon. https://t.co/AcZrl9AcMP— ︎︎︎︎︎︎︎︎ (@JainendraNahata) April 7, 2023
Many people gave suggestion as to how the problem could be resolved.
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