Motorola shipped Moto G phones to India with unregistered IMEI numbers resulting in activation issues

New Delhi: There have been a number of complaints about activation issues with some Moto G phones sold in India via Flipkart. Motorola has now disclosed the reason behind the issue.

According to the company, they have "uncovered an activation problem with some Moto G devices sold in India as they have been shipped with IMEI numbers that are not yet registered with carriers."

Motorola apologies for the error and says the goof up was "due to a programming error from our end."

Motorola said the Moto G was the highest selling Motorola phone ever and this Moto G glitch is a major embarrassment for the company that is trying to regain its hold in the mobile phone market.

The Moto G went on sale in India through online retailer Flipkart in February this year and its was followed by the Moto X and the entry-level Moto E.

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