The Ministry of Railways on Tuesday discarded reports regarding restrictions in booking e-tickets due to different surnames and called them “false and misleading”. A spokesperson for the railway ministry clarified that anyone with an IRCTC account can book e-tickets for others with different surnames.
Responding to posts on microblogging site X that claimed that an IRCTC account holder cannot book tickets from his account for others with different surnames, the IRCTC spokesperson said, “The news in circulation on social media about restriction in the booking of e-tickets due to different surname is false and misleading.”
The spokesperson also informed that tickets are booked on the IRCTC website following Railway Board guidelines and information regarding these is available in the public domain.
According to the Indian Railways, one can book tickets through his personal User ID on IRCTC for friends, family and relatives.
The spokesperson said up to 12 tickets per month can be booked from an individual account. Additionally, if the account holder is Aadhar-authenticated, he can book 24 tickets per month, provided at least one of the travellers on each ticket is also Aadhar-authenticated.
“Tickets booked on personal user IDs are not meant for commercial sale and such an act is an offence under section 143 of Railways Act, 1989,” the spokesperson added.
(With PTI inputs)
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