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We all know the tedious task of trying to resolve a problem with online services. It requires a taxing amount of time for a person to wait and try to get through customer care and bring up the issue with the executive. We can all relate to the frustration. However, a Bengaluru man took matters into his own hand and solved his issue in a quirky way. He put Swiggy into action to help him out and his plan has left the netizens impressed.
A Twitter user named Shankar Ganesh shared the detail of the incident. As per the post, a man residing in Bengaluru hired the services of Swiggy Genie. For the unversed, Swiggy Genie helps its customers place requests for pickup and delivery services. Some request the genie to deliver documents, food, laptop or even keys.
This Bengaluru man put the Swiggy Genie service to use to raise a complaint at an Apple Store about a product by skipping the long wait and other formalities. The tweet read, “A person sent a Dunzo or Swiggy Genie guy to the Imagine Apple Store here and spoke to the staff through his phone (to bypass centralized call centres). Just peak Bengaluru things I guess”.
Check out the tweet here-
A person sent a Dunzo or Swiggy Genie guy to the Imagine Apple Store here and spoke to the staff through his phone (to bypass centralized call centers)Just @peakbengaluru things I guess.
— Shankar Ganesh (@_shankarganesh) December 17, 2022
The post has left many impressed as people took to the comment section to express their opinions. One user joked about someone using this idea for their startup. It read, “Up next: someone productizing this as a startup”.
up next: someone productizing this as a startup— Gaurav Ragtah (@gragtah) December 18, 2022
Another user said, “Shows the sorry state of affairs of customer service even in the best of companies!”
Shows the sorry state of affairs of customer service even in the best of companies!— Sandeep Kumar (@sandeep1kr) December 21, 2022
One more user praised the idea and wrote, “Print this, stick it on your desk and look at it every time that you think you’ve reached the limit for defining use cases for your product”.
Print this, stick it on your desk and look at it every time that you think you've reached the limit for defining use cases for your product. https://t.co/2DhIIObIDZ— Shubham Agarwal (@BeingshubhamA) December 18, 2022
Have you ever experienced such peak Bengaluru things? Tell us in the comments section.
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