Star Hospitals, a city-based tertiary health care facility is accorded NABH accreditation (National Accreditation Board for Hospitals and Health care providers). The certificate will be presented to Star Hospitals in a function to be held in September. Star Hospitals is the 78th hospital in the country and 5th in Andhra Pradesh to have NABH Accreditation informed Dr Gopichand Mannam, chief cardiothoracic surgeon and MD in a press note issued on Wednesday. Across the globe there is a growing demand for quality healthcare services. That has called for a closer look at the healthcare delivery systems and the necessity to introduce quality assurance mechanisms. The accreditation of hospitals assumes particular significance in this context. Accreditation relies on establishing technical competence of healthcare organisations in terms of certain standards in delivering services. With NABH Accreditation choosing the right hospital becomes easy. Because NABH awards Accreditation after strict scrutiny of many aspects of hospital and patient care management, he informed. Stating further, Dr Gopichand added that besides infrastructure, it is important for the patient to know that the hospital follows documented process for its healthcare services. Patient care goes beyond just clinical areas. Support activities such as test, medicines, nursing care, infection control practices, training and many more such things count a lot. A quality-conscious hospital should define all such activities internally, document the same, and impart necessary training to the staff. These documented activities include detailed job responsibilities, work instructions, checklists and quality indicators for the staff to follow. So how will the patient know about these processes and details? Patients/attendants are not educated enough to understand many processes hospitals follow. Accreditation is the key. It ensures and certifies that NABH Accredited hospital strictly adheres to the laid down practices and guidelines. So a patient who visits a NABH accredited hospital is reassured that he or she is provided with safest and scientific based processes and procedures. NABH has designed an exhaustive healthcare standard for hospitals and healthcare providers in the country. This standard consists of stringent 500 plus objective elements for the hospital to achieve in order to get the NABH accreditation.To comply with these standard elements, the hospital will need to have a process-driven approach in all aspects of hospital activities - from registration, admission, pre-surgery, peri-surgery and post-surgery protocols, medication procedures, discharge from the hospital to follow-up with the hospital after discharge including 24 x7 emergency care.
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