Here's how Twitter brings Bangalore police and people closer

Bangalore: Perhaps, the Bangalore City Police is the most interactive police force in the entire India, today. It has not been like this till recently. Then, what has changed in the last few months?

The answer is M N Reddi, the new police commissioner of Bangalore. After the unceremonious exit of Raghavendra Auradkar as Commissioner of Police in last July, M N Reddi took charge as the chief of India's third most important city Bangalore's police force.

M N Reddi, a 1984 batch Indian Police Service (IPS) officer, who knows the importance of social media, embraced it with open arms soon after he assumed the coveted office. His official twitter handle has almost 10,000 followers and it is growing everyday.

Thanks to all the friends following me on Twitter and encouraging BLR police. Request all to popularize @cpblr

What makes Reddi special is his zeal and enthusiasm. India's IT city Bangalore's police force did not have a twitter account till he became the Commissioner of Police in last July. It really was an embarrassing thing for the IT city. Various departments of Karnataka government are yet to understand and adapt the new medium - Internet and social media.

Commissioner of Police Reddi directly engages the tweeple in conversation. Anybody can send him a query or a request by tweeting him. He answers to almost all genuine questions and requests. He also directs his subordinates to take action or act upon certain things based on the comments he receives via twitter. It has now become very easy to draw the attention of city's top cop towards any grievances.

He has also made all top police officers in Bangalore, Additional Commissioners of Police, Joint Commissioners of Police and Deputy Commissioners of Police to have their own official twitter handles. He closely monitors their twitter handles and issues instructions by tweeting them.

Just to test the speed of response, CNN-IBN sent a few questions to M N Reddi's twitter handle. He immediately replied to all the tweets and even directed his top officials to act on them immediately.

M N Reddi's twitter handle is active 24/7 like the police force he commands! He has brought the much maligned and not so friendly police department closer to the public and made it accountable and transparent by using the latest technology, the social media.

Known as a tough cop M N Reddi has handled various important responsibilities across Karnataka and even outside the state. M N Reddi or Malgaveri Narayan Reddy is a native of neighbouring Andhra Pradesh and has done M.A and Ph.D.

Since the top cop in Bangalore himself is active on twitter and using it to make the policing effective, the entire force is on its toes. They closely follow every move of their boss on twitter! M N Reddi is reaching out to the common people through twitter. Like a true general, he is leading from the front on social media. Hope, the Police Commissioners of other major cities like Delhi and Mumbai also learn a few twitter tricks from their Bangalore counterpart!!

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